Consolidated Software Solutions Limited • Effective Date: September 2026
This Privacy Policy governs the manner in which Consolidated Software Solutions Limited collects, uses, maintains, and protects information collected from users of the truePOS mobile application, web portal, and agency banking network.
A. Location Data (ACCESS_FINE_LOCATION): When you use our mobile application, we collect precise and approximate location data with your explicit permission to determine your proximity to nearby verified Point of Sale (POS) kiosks, calculate walking/driving distances, and display live cash liquidity status on discovery maps. Background location is not tracked when the application is closed.
B. Account & Identity Information: During user registration and POS Agent onboarding, we collect your full name, phone number, email address, business trading name, and terminal address. For field agent KYC verification, we process Bank Verification Numbers (BVN), National Identity Numbers (NIN), and Corporate Affairs Commission (CAC) registration documents.
C. Device & Diagnostics Telemetry: We collect device identifiers, operating system version, app performance metrics, network connectivity logs, and crash reports to diagnose service disruptions and optimize app stability.
We use the collected information exclusively to:
Security & Encryption: All data transmissions between client devices and truePOS servers are encrypted end-to-end using TLS 1.3 / HTTPS. Sensitive authentication tokens are stored in hardware-backed secure storage (iOS Keychain / Android Keystore). We do not sell, rent, or trade your personal information to third-party marketing companies.
In accordance with the Nigeria Data Protection Act (NDPA) and Google Play Store policies, users have the unconditional right to request complete deletion of their account, identity data, and associated records.
1. Directly in Mobile App: Open the truePOS app > Navigate to Profile / Settings > Tap "Delete Account" > Confirm deletion.
2. By Email Request: Send an email from your registered email address to privacy@truepos.ng with the subject "Account Deletion Request". Your request will be fulfilled within 48 hours.
Upon deletion, your personal profile, contact information, bookmarks, and activity logs are permanently purged from active databases.
If you have any questions or concerns regarding this Privacy Policy or data processing practices, please contact:
Consolidated Software Solutions Limited
Email: privacy@truepos.ng / support@consolidatedsoftware.ng
Legal & Data Protection Team
Lagos, Nigeria